SHOP FAQS
Find answers to our most frequently asked questions below. If you can't find what you're looking for please contact us.
Find answers to our most frequently asked questions below. If you can't find what you're looking for please contact us.
Buyer Terms & Conditions
These Buyer Terms & Conditions govern your use of the Botano website and services for purchasing products. By using our services, you agree to be bound by these terms. Please read them carefully before making a purchase.
All orders placed by you are subject to acceptance by Botano. We reserve the right to refuse or cancel an order for any reason, including the unavailability of a product or errors in pricing or product information. In the event we cancel an order, we will notify you via email and issue a full refund.
We strive to ensure the accuracy of all product descriptions, pricing, and other information displayed on our website. However, errors may occur, and we do not warrant that product descriptions or pricing are free from errors. If a product is listed at an incorrect price or with incorrect information, we reserve the right to cancel your order and correct the error.
You agree to provide valid payment information at the time of purchase. We accept various forms of payment, as indicated on our website. By submitting your payment information, you authorize us to charge the applicable payment method for your order. All payments are subject to validation and authorization by the payment provider.
We strive to fulfill orders promptly. Shipping and delivery times are estimates only, and we are not liable for delays that are beyond our control. Shipping costs and delivery options are provided during the checkout process, and you are responsible for any applicable shipping fees.
If you are not satisfied with your purchase, you may return it in accordance with our Return Policy. To be eligible for a return, the product must be in its original condition, unused, and with all original packaging. Refunds will be processed to the original payment method within a reasonable time frame.
To the fullest extent permitted by law, Botano will not be liable for any damages arising out of or related to the purchase or use of our products, including, but not limited to, direct, indirect, incidental, punitive, or consequential damages.
All content, including text, images, logos, and other materials available on our website, is the property of Botano or its licensors. You may not use any of our content for commercial purposes without our express written consent.
We are committed to protecting your privacy. Any personal information that you provide to us during the purchase process will be handled in accordance with our Privacy Policy.
These terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.
We may update these Buyer Terms & Conditions from time to time. Any changes will be effective immediately upon posting. We encourage you to review these terms periodically to stay informed.
If you have any questions or concerns regarding these Buyer Terms & Conditions, please contact us at: admin@botano.com